Shipping Policy

At JUR Rokalla Ruchulu, we are committed to delivering our high-quality products to you efficiently and securely. This policy outlines our shipping procedures, costs, and delivery times.

1. Order Processing

Processing Time: All orders are processed and shipped within 2-5 business days of receiving your order confirmation.
Business Days: Our business days are Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping (within India):
- Standard Shipping:
  - Estimated Delivery Time : 2-5 business days after processing.
  - Cost: [Specify cost, e.g., ₹80 flat rate, or calculated based on weight/location].
- Expedited Shipping (if available):
  - Estimated Delivery Time: 2-5 business days after processing.
  - Cost may varies
International Shipping:
- At this time, we do not offer international shipping. We hope to expand our services in the future.

3. Shipment Confirmation and Order Tracking

Confirmation: You will receive a shipment confirmation email with your tracking number once your order has been shipped.
Tracking: The tracking number will be active within 24 hours of the email being sent. You can use this number to track your order on the shipping carrier's website.

4. Shipping Restrictions

P.O. Boxes: We do not ship to P.O. Box addresses. Please provide a physical street address for delivery.
Non-Serviceable Areas: While we strive to serve all locations, there may be some areas where our shipping partners do not deliver. In such cases, we will contact you to arrange an alternative solution or cancel the order.

5. Lost or Damaged Packages

Damaged during Shipping: If you receive a product that is damaged or spoiled during transit, please contact us immediately at jurrokallaruchulu@gmail.com with your order number and clear photos of the damage. We will investigate the issue and offer a replacement or a full refund as per our [Link to your Refund Policy page] policy.
Lost Packages: If your tracking information shows that your package was delivered but you have not received it, please contact the shipping carrier directly to file a claim. We will also assist you by providing any necessary information.