Accessibility Statement | Jur Rokallu Ruchulu

Privacy and Policy

1. Information We Collect

We collect information to provide and improve our services, process your orders, and communicate effectively with you. The types of personal information we may collect include:

Contact Information: Your name, email address, postal address, and phone number.
Order and Payment Information: Details of your purchases, shipping address, and payment information. For your security, we do not store your full credit card details; this data is processed securely by our third-party payment gateway.
Account Information: If you create an account with us, we collect your username, password, and other profile details.
Usage Data: Information about how you interact with our website, such as your IP address, browser type, pages visited, and the duration of your visit. We use this to analyze website traffic and enhance your browsing experience.
Food Preferences (if applicable): We may collect information about your dietary preferences or interests to offer you personalized product recommendations and promotions.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Fulfill Orders: To process your purchases, arrange for shipping and delivery, and send you order confirmations and updates.
To Improve Our Services: To manage your account, provide customer support, and analyze user behavior to enhance our website and product offerings.
To Communicate with You: To send you marketing communications, newsletters, and promotional offers about our products (only if you have opted in to receive them).
For Legal and Security Purposes: To detect and prevent fraud, protect the security of our website, and comply with all applicable legal and regulatory requirements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to outside parties for their marketing purposes without your explicit consent. We may share your information with trusted third parties who assist us in operating our business, such as:

Payment Processors: To securely handle your transactions.
Shipping and Logistics Partners: To ensure the timely delivery of your orders.
Analytics Providers: To help us understand website usage and performance.

These third parties are bound by strict confidentiality agreements and are only permitted to use your information for the specific services they provide to us.

4. Your Choices and Rights

You have control over your personal information. You can:

Access and Update: Review and update your account information at any time.
Opt-Out: Unsubscribe from our marketing emails by following the instructions in the email or by contacting us directly.
Cookies: You can adjust your browser settings to reject cookies, but please note that some features of our website may not function properly as a result.

5. Data Security

We are dedicated to protecting your personal information. We have implemented a variety of security measures, including physical, electronic, and managerial procedures, to safeguard the data we collect. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.